Terms & Conditions

1. Acceptance of Terms

By accessing and using the Citta Games platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use Citta Games services.

Citta Games reserves the right to modify these terms at any time. Continued use of our platform after such modifications constitutes acceptance of the updated terms. Citta Games will notify users of any material changes to these terms.

2. Eligibility and Registration

Age Requirements

To use Citta Games services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. Citta Games strictly enforces age verification and reserves the right to request proof of age at any time.

Account Registration

When creating a Citta Games account, you must provide accurate, current, and complete information. Citta Games requires:

• Valid email address and phone number
• Accurate personal identification information
• Proof of age and identity verification
• Valid payment method information

Citta Games reserves the right to reject any registration that does not meet our requirements or appears to be fraudulent.

3. Account Security and Responsibilities

Account Security

Citta Games users are responsible for maintaining the security of their accounts:

• Keep your login credentials confidential and secure
• Do not share your account with others
• Notify Citta Games immediately of any unauthorized access
• Use strong, unique passwords for your account

Account Verification

Citta Games may require additional verification at any time, including:

• Identity verification documents
• Proof of address and residency
• Source of funds verification
• Additional security measures as required

4. Gaming Rules and Fair Play

Game Rules

All games on the Citta Games platform are governed by specific rules and regulations. Players must:

• Familiarize themselves with individual game rules
• Accept that game outcomes are determined by random number generators
• Understand that past results do not guarantee future outcomes
• Play responsibly and within their means

Fair Play Policy

Citta Games is committed to fair play and prohibits:

• Cheating, collusion, or manipulation of games
• Use of automated bots or software
• Multiple accounts or identity fraud
• Any form of fraudulent activity

5. Financial Terms and Transactions

Deposits and Withdrawals

Citta Games offers various payment methods for deposits and withdrawals:

• All transactions must be made in supported currencies
• Minimum and maximum limits apply to all transactions
• Citta Games may charge fees for certain payment methods
• Withdrawal processing times vary by payment method

Account Balance

Citta Games account balances are subject to the following terms:

• Funds must be used for gaming purposes only
• Account balances may be subject to dormancy fees
• Citta Games reserves the right to hold funds for verification
• Unused bonus funds may expire according to bonus terms

6. Bonuses and Promotions

Bonus Terms

Citta Games offers various bonuses and promotions subject to specific terms:

• Welcome bonuses for new Citta Games players
• Reload bonuses and loyalty rewards
• Tournament prizes and special promotions
• All bonuses are subject to wagering requirements

Wagering Requirements

Bonus funds must meet specific wagering requirements before withdrawal:

• Wagering requirements vary by bonus type
• Certain games may contribute differently to requirements
• Bonus funds expire if requirements are not met
• Citta Games reserves the right to modify bonus terms

7. Responsible Gaming

Gaming Limits

Citta Games promotes responsible gaming and offers various tools:

• Deposit limits and daily spending caps
• Session time limits and cooling-off periods
• Self-exclusion options for extended periods
• Access to professional gambling support resources

Problem Gambling Support

Citta Games provides resources for players who may have gambling concerns:

• Information about problem gambling signs
• Links to professional counseling services
• Self-assessment tools and resources
• 24/7 support for responsible gaming concerns

8. Intellectual Property Rights

Citta Games Ownership

All content on the Citta Games platform is protected by intellectual property rights:

• Citta Games logo, branding, and design elements
• Website content, graphics, and user interface
• Software, technology, and platform functionality
• Game content and proprietary features

User Content

By using Citta Games services, you grant us the right to:

• Use feedback and suggestions for platform improvement
• Monitor and moderate user communications
• Remove inappropriate or harmful content
• Use anonymized data for service enhancement

9. Privacy and Data Protection

Citta Games is committed to protecting your privacy and personal information. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Citta Games implements industry-standard security measures to protect your information and maintains strict confidentiality standards in accordance with applicable data protection laws.

10. Limitation of Liability

Service Availability

Citta Games strives to maintain high service availability but does not guarantee:

• Uninterrupted access to our platform
• Error-free operation of games or services
• Compatibility with all devices or browsers
• Immediate resolution of technical issues

Liability Limits

Citta Games liability is limited to the extent permitted by law:

• Maximum liability limited to amounts paid to Citta Games
• No liability for indirect or consequential damages
• Exclusion of liability for third-party actions
• Force majeure events beyond our control

11. Termination and Suspension

Account Termination

Citta Games may terminate or suspend accounts for:

• Violation of these Terms and Conditions
• Fraudulent or suspicious activity
• Failure to verify identity or provide documentation
• Any other reason deemed appropriate by Citta Games

User Termination

Users may terminate their Citta Games account at any time by:

• Contacting customer support
• Withdrawing all remaining funds
• Confirming account closure in writing
• Understanding that account closure is permanent

12. Governing Law and Disputes

Applicable Law

These Terms and Conditions are governed by the laws of the jurisdiction where Citta Games operates. Any disputes arising from these terms or your use of our services will be resolved in accordance with applicable law.

Dispute Resolution

Citta Games encourages amicable resolution of disputes:

• Direct communication with our support team
• Escalation to management when necessary
• Mediation or arbitration if required
• Legal proceedings as a last resort

13. Contact Information

For questions about these Terms and Conditions or any other aspect of Citta Games services, please contact us:

Citta Games is committed to providing clear and accessible information about our terms of service. We encourage all users to read and understand these terms before using our platform.